Freqently Asked Questions


What is Acupuncture?

Acupuncture is one aspect of Traditional Chinese Medicine. It is a technique involving placing ultra-thin needles to specific acu-points that correspond to the patient’s particular ailment.  The acu-points are personalized during each treatment for the patient.  Many patients share that it is very relaxing and the needles are often not felt upon insertion or removal. Acupuncture and TCM help to restore the beneficial flow of Qi and balance of the body.  

Do the needles hurt?

Often little to no pain is felt with insertion and removal of acupuncture needles.  Some patients express that they feel a bit of a pinch when the needles are inserted but this usually goes away right away.  


If for any reason you continue to feel pinching or discomfort, let us know.  The needle may not have been placed well and may be too close to a hair follicle causing some discomfort.  We will adjust or remove the needle that is causing this discomfort.  


If you feel a slight ache or heavy feeling near the needle location, this is typically a good thing.  This indicates that the body is responding in a positive way.  Some patients convey this sensation as a 'strange' or 'weird' feeling near the needle.

What are done with the used needles?

We only use FDA-approved, single-use needles that have been sterilized by the manufacturer prior to packaging.  Needles are NEVER reused on other patients. This decreases the risk of spreading disease from patient-to-patient. 


After your treatment, the needles are disposed of in a biohazard medical waste disposal container.


Furthermore, the acupuncturist is nationally certified in Clean Needle Technique by the CCAOM (Council of Colleges of Acupuncture and Oriental Medicine). This is the only national organization that certifies practitioners in Clean Needle Technique for acupuncture. Clean Needle Technique is the standard way in which acupuncture is practiced in order to keep patients and practitioners safe. 

Are you injecting anything through the acupuncture needles?

No, nothing.

Needles that acupuncturists use are a filiform type, which means they are solid, not hollow like the type of needles 'shots' are given through (hypodermic syringe).

In fact, a standard-sized hypodermic syringe can hold about a dozen average-sized acupuncture needles inside of it. 

How many treatments will I need?

Acupuncture and Traditional Chinese Medicine is very individualized per patient.  The number of treatments depending on how long the patient has had the condition and if it is acute or chronic. Typically, 6 to 12 treatments are recommended with 1 to 2 visits per week. 


Some patients may feel relief after just one treatment while other patients may begin to notice changes within two to four treatments. 


Your practitioner is always monitoring your progress and will make adjustments to the treatments as needed to better assist you with your healing process.

Is Acupuncture Safe?

Yes, Acupuncture and Traditional Chinese Medicine is very safe if received by a well trained and licensed Acupuncturist.  


Acupuncture training is an intense 4 year graduate program.  Once training is complete, practitioners must pass several State and National Licensing Board Exams to become eligible to practice.  Each practitioner must also become licensed in each state they choose to practice in.


Acupuncturists also only use sterile, disposable needles.  These needles are used once and then disposed of in a biohazard container to be properly disposed of according to federal laws and regulations.  

Can children & teens be treated with acupuncture?

Yes, Children and Teens respond very well to acupuncture.  Typically, children and teens respond much quicker than adults. 


Although very thin needles may be used for children and teens, we may also use other modalities that do not include needles.  These may include cupping, guasha, moxibustion, Tuina, acupressure, and e-stim. 

What if I am sick on the day of the appointment, Can I still receive acupuncture?

Yes, Acupuncture and Chinese herbs are highly effective for treating conditions such as cold and flus.  By keeping your appointment we can focus on getting you feeling better faster. 


We are also happy to schedule an appointment for you if you become sick and don't already have an appointment.

What is your cancellation and late arrival policy?

In order to provide high quality healthcare to all patients, a 24 hours advanced notice is requested in order to cancel or reschedule an appointment.  If you are unable to cancel your appointment 24 hours in advance, a cancellation charge of 65% the full price of service for which you were originally scheduled will be charged.  The appointment will be considered a missed appointment if you have not arrived 10 minutes after the original scheduled time and the cancellation fee will be charged.

Those with packages will forfeit their visit for late cancellation or missed appointment.

What methods of payment are accepted?

Cash, Checks, and Major Credit Cards are accepted forms of payment. HSA and FSA Cards also accepted.

(Visa, MasterCard, Discover, American Express)


Returned Checks: If your check is returned for insufficient funds, there will be a $25 Returned Check fee added to your account, in addition to the amount the check was for.

Do you accept insurance?

Insurance is not accepted at this time but a receipt may be provided for you to submit to your insurance company for reimbursement.

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